Electric Neck Massager, U-Shaped Massage Pillow, Cervical And Neck Massager With Durable Memory Sponge, Massage Pillow With Heat

It appears that I received a used product without a charging cable and the color on the packaging does not match the color of the product, which indicates that I was sold a damaged and used product. Additionally, it probably isn't charging and probably isn't working because I tried with 3 different flavors I found at home and it still doesn't work.