Modern LED Chandelier Gold Indoor Lighting for Bedroom Living Hall Dining Study Room Lustre Home Fashion Ceiling Chandelier

hello, I would like to return the item. it is not good, the box was broken and one arm of the lamp is broken cannot use it. We only found out now because we had to assemble it and there were no instructions included. So please send me the return details. please quick response, because otherwise I will miss my money

I have a problem with the product. I don't want to send it back, but either the transformer is not working properly, or the remote control. The lights are on, but they cannot be switched off or controlled with the remote control. What mistake did I make, or what should I do?