Dubbelsidig Långvarig Eyeliner, Slät och Lätt att Använda, Mångsidig för Eyeliner och Wocan

Being a very good customer at Joom and having only had a few minor issues since I started ordering from them, I am, to this day, extremely disappointed with their customer service. There is a package (containing many products, including this one) that I had ordered which was marked as "received" on April 9th, when in fact I have NEVER RECEIVED it. I, who check my mailbox every day, and who have not had this type of problem with the other orders I had placed.. I even asked my neighbors to be sure it wasn't given to one of them, but nothing: no one picked up a package for me. I don't know what happened with this package, but it's not my place to pay the consequences (I paid to receive this order which I ultimately never received) and I therefore wish to obtain a refund please because this is not normal at all. I shouldn't have to pay for the unprofessionalism of the person who never delivered my package. Even though I explained the situation to Joom customer service and made a refund request, they did not grant it to me. I find that unacceptable. (I will change my mind if Joom or the sellers refund me in the coming days, but for now, following this bad experience, I do not recommend you to order on this app, nor to this customer (The customer is probably not to blame, but if I do not express my opinion, then I leave the possibility for other people to be scammed and that is not in my principles)).

Wonderful eyebrow pencil. They stand out like little hairs and look super natural. You have to have a little skill to use it, but it is easy to apply. I love it. I will order more because I am going to use it a lot. I particularly use it for my eyebrows and I think it's fantastic.

Perfect. It arrived in the requested color. I love this product. I use it for my eyebrows. And it lasts all day. It fills in the eyebrows easily and very naturally. You can draw the hairs because the stroke is very fine. Thank you, I will continue buying it.

Already dry. I don't even bother with the incompetents at the national representative anymore, take dozens of photos, destroy the product, film the destruction, photograph the packaging, etc. Anything, but not to talk to their suppliers!

Wonderful eyebrow pencil. They stand out like little hairs and look super natural. You have to have a little skill to use it, but it is easy to apply. I love it. I will order more because I am going to use it a lot.

Wonderful eyebrow pencil. They stand out like little hairs and look super natural. You have to have a little skill to use it, but it is easy to apply. I love it. I will order more because I am going to use it a lot.

It's great. I always buy it and two at a time so I never run out. It's super waterproof and lasts all day. I love this product. Thank you.

The best eyeliner I have ever bought. It lasts a long time on the lid, it has a thin brush and therefore you will definitely not go wrong while applying your make-up